• Real-Time System Alerts Get instant notifications for critical issues, ensuring your surveillance system stays operational and secure without manual checks.
• Cloud-Based Access Anywhere Access your surveillance dashboard from any device, anytime—no software installs needed, just a browser and login.
• Smart Event Management Assign, track, and respond to incidents quickly with automated alerts and streamlined clip sharing across your team.
• Secure Video Sharing Share encrypted video clips with law enforcement or colleagues via the cloud, complete with notes and permission controls.
• Camera View Verification (CVV™) Receive alerts for scene changes, obstructions, or lighting shifts—keeping your video evidence clear and reliable.
• Health Reports & HDD Monitoring Monitor recording status and hard drive health 24/7 to prevent video loss and ensure top-quality footage.
• Multi-Site & Multi-User Management Manage users and systems across multiple organizations from one unified dashboard with roaming profiles.
• Cybersecurity & 2FA Protection Keep your data safe with multi-factor authentication and secure cloud connections—no open ports required.
• Reduced IT Overhead Automated tools and centralized management reduce the need for extra IT staff and simplify system upkeep.
• Efficient Incident Response Streamline event reviews and minimize downtime with proactive alerts and remote access—saving time and travel.
| Premium health monitoring service | Manage all DW systems in one location |
| Performance data | Insights into system efficiency |
| IT workload reduction | Simplified management with real-time alerts |
| Scalability | 1 to unlimited systems management |
| Cross-platform access | Available on web browsers and mobile apps |
| Centralized user management | Efficient control of user access |
| Incident management | Instant alerts for quick response |
| Video sharing | Secure sharing with internal and external users |
| CVV™ | Camera performance verification |
| PathFinder™ connection | Efficient remote surveillance management |
| Roaming Profiles | Adaptive user settings |
| Cybersecurity | Multi-factor authentication measures |
| Hardware inventory | Monitoring of storage health |
| 24/7 health management | Continuous system function verification |
| Admin management | Customizable settings for retention and quality |
| System recording | Tracking of recording history |
| Custom reports | Tailored insights for operational needs |
Designed to maximise the performance of surveillance systems, the myDW health monitoring solution offers actionable alerts and reports, as well as event sharing and management tools that transform any system into a smart, proactive and responsive solution. myDW gives customers peace of mind that their surveillance system is always working for them.