• Premium Service: Health monitoring service for all DW systems in a single location, ensuring comprehensive oversight.
• Performance Data: Gain valuable performance data on your systems, enabling efficient management and optimization.
• Reduced IT Workload: Simplified system management and real-time alerts reduce the burden on IT resources.
• Scalability: Seamless management scalability allows you to expand from 1 to unlimited systems effortlessly.
• Cross-Platform Access: Available on any web browser and mobile app with a single sign-on for convenience.
• User Management: Centralized user management simplifies control over access and roles.
• Incident Management: Streamlined incident management with instant alerts and reports to facilitate quick action.
• Video Sharing: Effortlessly share video with users inside and outside the organization for prompt responses to alerts.
• Roaming Profiles: Provides flexibility for users to access systems from different locations.
• Cybersecurity: Multi-factor authentication offers enhanced protection against unauthorized access.
• Hardware Inventory: Monitor hardware inventory, HDD health, and performance reporting for proactive maintenance.
• 24/7 Health Management: Verify critical functions with enterprise-level monitoring around the clock.
• Admin Management: Control storage retention and video quality settings to optimize performance.
• System Status: Track system recording and camera status for continuous oversight.
• Custom Reports: Generate advanced, fully user-customizable system reports for detailed insights.
| Health Monitoring Service | Premium service covering all DW systems in one platform |
| Performance Tracking | Offers actionable insights and efficiency metrics |
| IT Resource Efficiency | Real-time alerts and simplified management |
| System Scalability | Supports management of vast numbers of systems |
| Access Method | Web browser and mobile app with single sign-on |
| User Access Control | Centralized management for user roles and permissions |
| Incident Response | Instant alerts and reports for timely action |
| Video Communication | Share video both internally and externally |
| CVV™ System | Ensures video verification for system reliability |
| Remote Connectivity | PathFinder™ enhances peer-to-peer connectivity |
| Profile Management | Users can roam and access systems from various locations |
| Enhanced Security | Multi-factor authentication for optimal security |
| Health and Performance Monitoring | HDD health reports and hardware inventory tracking |
| Continuous Monitoring | 24/7 verification of critical functions |
| Storage and Quality Management | Admin settings for storage retention and video quality |
| Status Tracking | Monitor system recording and camera performance |
| Custom Reporting | User-customizable reports for detailed analysis |
Designed to maximise the performance of surveillance systems, the myDW health monitoring solution offers actionable alerts and reports, as well as event sharing and management tools that transform any system into a smart, proactive and responsive solution. myDW gives customers peace of mind that their surveillance system is always working for them.