• Real-Time System Alerts Get instant notifications for critical issues, ensuring your surveillance system stays operational and secure without manual checks.
• Cloud-Based Access Anywhere Access your surveillance dashboard from any device, anytime—no software installs needed, just a browser and login.
• Smart Event Management Assign, track, and respond to incidents quickly with automated alerts and streamlined clip sharing across your team.
• Secure Video Sharing Share encrypted video clips with law enforcement or colleagues via the cloud, complete with notes and permission controls.
• Camera View Verification (CVV™) Receive alerts for scene changes, obstructions, or lighting shifts—keeping your video evidence clear and reliable.
• Health Reports & HDD Monitoring Monitor recording status and hard drive health 24/7 to prevent video loss and ensure top-quality footage.
• Multi-Site & Multi-User Management Manage users and systems across multiple organizations from one unified dashboard with roaming profiles.
• Cybersecurity & 2FA Protection Keep your data safe with multi-factor authentication and secure cloud connections—no open ports required.
• Reduced IT Overhead Automated tools and centralized management reduce the need for extra IT staff and simplify system upkeep.
• Efficient Incident Response Streamline event reviews and minimize downtime with proactive alerts and remote access—saving time and travel.
| Monitoring Service | Premium health service for all DW systems |
| Performance Data | Insights for better efficiency and management |
| IT Workload Reduction | Simplified management with real-time alerts |
| Scalability | Manage 1 to unlimited systems easily |
| Access | Web browser and mobile app with single sign-on |
| User Management | Centralized for better efficiency |
| Incident Response | Instant alerts and reports for quick action |
| Video Sharing | Quick access inside and outside the organization |
| Camera Verification | CVV™ for enhanced monitoring accuracy |
| Remote Connection | PathFinder™ P2P for flexible operations |
| Access Profiles | Roaming profiles for user convenience |
| Cybersecurity | Multi-factor authentication included |
| Health Reports | Hardware and HDD monitoring for integrity |
| System Management | 24/7 monitoring of critical functions |
| Storage and Quality Control | Admin settings for tailored performance |
| Real-time Monitoring | Status updates for recording and cameras |
| Custom Reports | User-customizable reporting options available |
The myDW is a health monitoring solution designed to maximise the performance of surveillance systems. It offers actionable alerts and reports, as well as event sharing and management tools that can transform any system into a smart, proactive and responsive solution. myDW provides customers with peace of mind, ensuring that their surveillance system is always working for them.