• Premium Service: Health monitoring for all DW systems in a single location enhances overall performance and reliability.
• Valuable Insights: Gain performance data on systems to manage them more efficiently, ensuring optimal operation.
• IT Workload Reduction: Simplified management and real-time alerts minimize the burden on IT teams.
• Scalability: Seamlessly manage from 1 to unlimited systems, adapting to your business needs as they grow.
• Accessibility: Use on any web browser or mobile app with single sign-on for convenient access.
• User Management: Centralized controls for user management streamline operations and improve security.
• Incident Management: Instant alerts and reports streamline incident handling, facilitating quick user assignment for action.
• Video Sharing: Share video with users inside and outside the organization for timely responses to alerts.
• CVVâ„¢: Camera View Verification ensures video integrity and credibility.
• PathFinderâ„¢: Peer-to-Peer (P2P) remote connection enhances accessibility and connection efficacy.
• Roaming Profiles: Personalized settings that adapt to user preferences and enhance usability.
• Cybersecurity: Multi-factor authentication safeguards sensitive information from unauthorized access.
• Hardware Monitoring: Inventory tracking and HDD health reports ensure system longevity and preparedness.
• 24/7 Management: Verify critical functions with round-the-clock enterprise system health oversight.
• Custom Reports: Advanced, fully user-customizable system reports provide insights tailored to specific needs.
| Service Type | Premium health monitoring |
| Managed Systems | 1 to unlimited |
| Access Method | Web browser and mobile app |
| User Management | Centralized |
| Alert System | Real-time incident alerts |
| Video Sharing | Internal and external users |
| Verification | CVV™ technology |
| Remote Connectivity | PathFinder™ P2P |
| Security | Multi-factor authentication |
| Monitoring Tools | Hardware inventory and HDD health |
| Management Level | 24/7 enterprise oversight |
| Reporting | User-customizable reports |
Designed to maximise the performance of surveillance systems, the myDW health monitoring solution offers actionable alerts and reports, as well as event sharing and management tools that transform any system into a smart, proactive and responsive solution. myDW gives customers peace of mind that their surveillance system is always working for them.