| Monitoring Service | Premium health monitoring for DW systems |
| Performance Insight | Valuable data for efficient management |
| IT Workload Reduction | Simplified management and real-time alerts |
| Scalability | Support from 1 to unlimited systems |
| Access | Available on web and mobile with single sign-on |
| User Management | Centralized control for easy access |
| Incident Management | Instant alerts and quick user assignments |
| Video Sharing | Share videos internally and externally |
| CVV™ | Camera View Verification technology |
| PathFinder™ P2P | Remote connection capabilities |
| Roaming Profiles | Personalized access across locations |
| Cybersecurity | Multi-factor authentication for user protection |
| Hardware Monitoring | Inventory and HDD health reports |
| 24/7 Management | Continuous system health verification |
| Admin Controls | Management of storage retention and video quality |
| System Monitoring | Status checks for recording and cameras |
| Custom Reports | Highly customizable reporting options |
The myDW is a health monitoring solution designed to maximise the performance of surveillance systems. It offers actionable alerts and reports, as well as event sharing and management tools that can transform any system into a smart, proactive and responsive solution. myDW provides customers with peace of mind, ensuring that their surveillance system is always working for them.