Hanwha -LUMEO-PS-PREMIUM-SUPPORT-1Y - 1-Year Premium Technical Support and Maintenance SLA Subscription, Covers Up To 150 Streams

The LUMEO-PS-PREMIUM-SUPPORT-1Y is an enterprise-grade, annual technical support and systems maintenance subscription license engineered to provide mission-critical operational backing for the Lumeo AI Video Analytics platform.

Key Features:
• Type: 1-Year Premium Support & Maintenance Subscription.
• Coverage: 365-day annual support term.
• SLA: Priority response for critical issues.
• Support Channels: Dedicated ticketing, engineering escalation, phone, and remote troubleshooting.
• Scope: Covers Lumeo Cloud Workspaces, Edge Gateways, and AI-enabled devices.