Scylla AI - SUP-O-1 - Scylla Vanguard Edge Device

Product Overview

The Exacq SUP-O-1 provides one year of support coverage for users of Scylla perpetual licenses. The subscription includes technical assistance, software updates, security improvements, and access to updated AI model versions during the coverage period.

Key Configuration

Model: SUP-O-1 | Support Duration: 1 year | License Type: Perpetual license support | Included Services: Technical support and software updates | Coverage: One support unit per perpetual license

Key Features

• · Provides one year of Scylla support coverage
• · Designed for Scylla perpetual license users
• · Includes technical support during the subscription period
• · Includes Scylla software updates
• · Provides access to updated AI model versions
• · Supports ongoing model improvements and detection accuracy updates
• · One SUP-O-1 unit applies to one perpetual license
• · Renewal is required to maintain continuous support coverage

Technical Context

SUP-O-1 maintains an active support and update entitlement for a Scylla perpetual license for one year. Renewing the subscription keeps the deployment eligible for ongoing software releases, technical assistance, and updated AI model versions.

Installation Notes

Register the support subscription against the corresponding Scylla perpetual license and retain the entitlement information for renewal tracking. Confirm the license association before applying software or AI model updates.